Category: General

iTunes Rant

March 29, 2006 by Marcus Tettmar in General

I’ve only recently started using iTunes. Funnily enough I had to use it to help a Macro Scheduler customer, but that’s another story. I was really impressed with how easy it is to buy tracks and download them with iTunes. So I bought a few albums and the first thing I did was burn them […]

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Frustrating Support

March 28, 2006 by Marcus Tettmar in General

I stumbled across this transcript of a support issue today. It’s somewhat amusing but you can also see how frustrating it must have been for both parties. We get our fair share of awkward support issues, but so far, touch wood, nothing quite as agonising as this one! However, I think there’s a reason for […]

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Alpine Air

March 15, 2006 by Marcus Tettmar in General

Thought I’d share this image. This was the view I had on Monday morning from the Alps in the Portes du Soleil. I took Friday and Monday off for a long weekend snowboarding in the French and Swiss Alps. The conditions were the best I have seen in six years and we had four incredible […]

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Macro Scheduler and Vista

March 8, 2006 by Marcus Tettmar in General, Macro Recorder, Vista

One of Microsoft’s main focuses with Vista is to improve security. A major problem with current versions of Windows is that to be productive you pretty much always need to be logged in as an Administrator. There are lots of day to day tasks that a regular user can’t do, but should be able to. […]

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No, I’ll pay!

March 3, 2006 by Marcus Tettmar in General

I reckon you must be doing something right when an offer of a free upgrade is refused and the customer insists on paying! I’ve been helping Randy Bass out with a whole bunch of WebRecorder scripts. He was an early adopter of WebRecorder, and because of his intensive use, and the fact that he needed […]

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Thinking too much? Take a break!

March 1, 2006 by Marcus Tettmar in General

How many times has this happened to you? You’re working on some code and everything seems right. It’s a really simple bit of code. But it doesn’t work. So you check it over again – it looks fine. You can’t understand why it won’t work. You check it over and over and you just can’t […]

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Virtual Earth Preview

February 28, 2006 by Marcus Tettmar in General

Check out this Virtual Earth Technology Preview. Drive a car through the streets of Seattle or San Francisco. The database for Seattle contains 10 million images! You can search for businesses and see them on an aerial map. But the cool bit is how you can drive around the map. According to Scoble the guys […]

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Telephone Tennis

by Marcus Tettmar in General

As most of you know, we are based in the UK. Those that have called us on the phone will also know that we have a US phone number. It is listed on our contact page. That phone number comes straight through to us here in the UK. We don’t have an office in the […]

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Remote Support

February 22, 2006 by Marcus Tettmar in General

I’ve been evaluating various remote support solutions lately. For a while we’ve been using a reverse VNC system, which is free, and works well for the most part. Being a reverse connection there are usually no firewall issues, since the customer adds us as a listening viewer and therefore the connection is from inside out, […]

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