Privacy Policy

Information MJT Net Ltd Collects & How it is Used

Orders and Financial Information

All information provided to us when you place an order is used only so that we can process your order, contact you in reference to that order and keep you informed about updates relating to the software that you purchase.

If you purchase maintenance with your software (or it is included) we will send you reminders when your maintenance is due. We want to keep you informed about software updates but if you do not wish to receive future emails you may request that your email address is removed.

We do NOT store credit/debit card numbers. We ask for a billing address in order to process your transaction and, if applicable, an optional shipping address for delivery of goods.

Your billing and shipping addresses are used solely for the purpose of processing your order and are not shared with third parties except as necessary to complete your transaction.

Website Usage Information

We may collect information about your visit to our website, including:

• Pages you visit and time spent on each page
• Your IP address and browser type
• Referring website information
• Download and trial registration activities

This information helps us improve our website and better serve our customers. We use this data in aggregate form and do not link it to personally identifiable information.

Email Communications

We may send you emails regarding:

• Order confirmations and delivery information
• Software updates and new releases
• Maintenance renewal reminders
• Technical support responses
• Important product or service announcements

You can opt out of marketing emails at any time by contacting us or using the unsubscribe link in our emails. Essential service emails (such as order confirmations) cannot be opted out of.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for all data transmission
• Secure servers and database protection
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates

Third Party Services

We use Paddle.com as our payment processor. When you make a purchase, your payment information is processed directly by Paddle according to their privacy policy. We do not receive or store your complete payment card details.

We may also use third-party services for:

• Website analytics (anonymized data only)
• Email delivery services
• Customer support systems

These services are carefully selected and bound by appropriate data protection agreements.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Specifically:

• Order and license information: Retained for the life of your license plus 7 years for tax purposes
• Support communications: Retained for 3 years after your last interaction
• Marketing preferences: Retained until you request removal
• Website analytics: Anonymized data retained for 2 years

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Cookies

Our website uses cookies to improve your browsing experience and provide personalized content. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide relevant content and recommendations
• Ensure website security

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Last updated: December 2024