August 11, 2017

Morning Rant

Filed under: General — Marcus Tettmar @ 10:13 am

A customer filing PayPal disputes rather than emailing us and then, despite confirming that they have the software, failing to cancel the dispute and PayPal finding in their favour, leaving us out of pocket!

PayPal is costly and causes so many accounting headaches it isn’t true. I’ve a good mind to remove it from our site. How many people only buy because we accept PayPal? Anyone?

Another “customer” asking us to write a script, watching us write code, seeing it working, speaking favourably throughout the project at every step, never voicing any concern and then refusing to pay at the end. What’s the answer, lawyers and contracts, which would mean we’d have to put the prices up, or just stop offering script development services? Answers below.

Maybe give up completely. It isn’t what it used to be. This was fun in the early Internet days. Now it just feels like everyone wants something for nothing. Convince me otherwise below.