BCC names are visible on AOL email accounts

Technical support and scripting issues

Moderators: JRL, Dorian (MJT support)

Post Reply
User avatar
Bob Hansen
Automation Wizard
Posts: 2475
Joined: Tue Sep 24, 2002 3:47 am
Location: Salem, New Hampshire, US
Contact:

BCC names are visible on AOL email accounts

Post by Bob Hansen » Mon Oct 29, 2007 2:36 am

I am using 9.0.053

Sending emails using SMTP_BCCLIST for the first time. No documentation about using it, but the wizard cleared that up with field boxes and check boxes. Thanks for that.

But, I am testing now with a few email accounts. And I am seeing that if an email address is for @aol.com the other recipients are showing up on the aol message, the other names are not blind. And some name(s) are receiving message they should not get.

The process is:
Send Emails to BCC list.
Send Confirmation Status Email to separate list, not BCC.
(Some names are in both lists for testing purposes now)

Here is an edited excerpt from the log:
10/28/2007 21:51:25:727 -

Let>SMTP_BCCLIST=[email protected];[email protected];[email protected];[email protected]
10/28/2007 21:51:25:774 - SMTPSendMail>,smtp.registeredsite.com,[email protected],Attorney Referrals,Attorney Referral Plan information,We encourage you to participate in our referral plan.
For more information connect to our web page at
http://www.Domain1.com/referral.html,%Attachment%

10/28/2007 21:51:27:383 -
10/28/2007 21:51:27:399 - // Confirm Sending Status
10/28/2007 21:51:27:399 - MidStr>250 Message received:
10/28/2007 21:51:27:399 - If>250=250,Success,Fail
10/28/2007 21:51:27:414 - Let>EmailStatus=47 emails were sent successfully
10/28/2007 21:51:27:414 - Let>UpdateDatabase=YES
10/28/2007 21:51:27:430 -
10/28/2007 21:51:27:430 - Label>SendConfirmation
10/28/2007 21:51:27:430 - // Send confirmation email
10/28/2007 21:51:27:430 -

SMTPSendMail>[email protected];[email protected];[email protected],smtp.registeredsite.com,[email protected],ABC Marketing Emails,47 emails were sent successfully on 10/28/2007,Email result on 10/28/2007 was: 47 emails were sent successfully,

10/28/2007 21:51:32:399 - MidStr>250 Message received:
10/28/2007 21:51:32:414 - If>250=250,UpdateProcess
Problem:
1. [email protected] is receiving a Confirmation email. They are listed in the BCC list but not in the confirmation list.
2. [email protected] is receiving the Marketing email as they should, but they can see [email protected] on the distribution.

Hmm, as I am thinking about this, maybe I need to clear SMTP_BCCLIST before I send the Confirmation email. That may stop [email protected] from receiving the Confirmation message. But how to stop the other aol members from showing as recipients on the Marketing BCC list?
Last edited by Bob Hansen on Mon Oct 29, 2007 2:58 am, edited 1 time in total.
Hope this was helpful..................good luck,
Bob
A humble man and PROUD of it!

User avatar
Bob Hansen
Automation Wizard
Posts: 2475
Joined: Tue Sep 24, 2002 3:47 am
Location: Salem, New Hampshire, US
Contact:

Post by Bob Hansen » Mon Oct 29, 2007 2:57 am

Yes, clearing SMTP_BCCLIST befpre the Confirmation Email command did stop the undesired email from being delivered. When I first used the wizard to make the BCC list, I did not include a name in the To Email field. The code that was provided had the first parameter blank, and I thought that got filled with the BCC list. But I was incorrect. I can include a name in the first parameter, in addition to the BCC list which is handled separately. That is good.

So, now I have a better understandng of the BCCLIST, and I suspect the CCLIST will work the same way.

I was looking at the AOL account using Thunderbird, so I thought perhaps that was part of the problem. So, I went directly to the AOL Web email and checked the info there. And the BCC names do show there. Thunderbird email client just downloaded what was already there on the AOL site.

So the only problem I have now is how to stop AOL recipients from seeing BCC names? Any suggestions, please?
Hope this was helpful..................good luck,
Bob
A humble man and PROUD of it!

User avatar
Marcus Tettmar
Site Admin
Posts: 7395
Joined: Thu Sep 19, 2002 3:00 pm
Location: Dorset, UK
Contact:

Post by Marcus Tettmar » Mon Oct 29, 2007 7:47 am

Are both AOL names yours? Are they somehow both linked to your account?

Just that from your first message it appears the AOL address is only seeing the other AOL email, not the non-AOL email addresses.
Marcus Tettmar
http://mjtnet.com/blog/ | http://twitter.com/marcustettmar

Did you know we are now offering affordable monthly subscriptions for Macro Scheduler Standard?

Me_again
Automation Wizard
Posts: 1101
Joined: Fri Jan 07, 2005 5:55 pm
Location: Somewhere else on the planet

Post by Me_again » Mon Oct 29, 2007 1:26 pm

Bob

There is (or at least used to be) something unique about the way that aol mail handles bcc's. IIRC when you send an email with bcc's, and cc or bcc yourself, you will see all the bcc's on the copy that you receive, but the regular bcc recipients don't see all the bcc's on their copies. Sorry if that's not exactly correct, it's been several years since we switched mother-in-law to yahoo :lol: What I'm trying to say is to check very carefully what is really happening.

User avatar
Marcus Tettmar
Site Admin
Posts: 7395
Joined: Thu Sep 19, 2002 3:00 pm
Location: Dorset, UK
Contact:

Post by Marcus Tettmar » Mon Oct 29, 2007 1:32 pm

Personally I would avoid BBC like the plague anyway. Much better and safer to create a loop which sends an individual email to each recipient. That way the email is less likely to get blocked by spam filters and the email can also be made personal (you could include their name too). While slower, I believe the benefits outweigh the disadvantages. Some email systems are set up to completely block emails where the recipient's email address is not in the To or CC headers (i.e. is BCCd).
Marcus Tettmar
http://mjtnet.com/blog/ | http://twitter.com/marcustettmar

Did you know we are now offering affordable monthly subscriptions for Macro Scheduler Standard?

User avatar
Bob Hansen
Automation Wizard
Posts: 2475
Joined: Tue Sep 24, 2002 3:47 am
Location: Salem, New Hampshire, US
Contact:

Post by Bob Hansen » Mon Oct 29, 2007 4:40 pm

Marcus -
The aol account only sees BCC names that are also aol. The [email protected] receives its copy, sees [email protected] on distribution, but does not see [email protected] or [email protected]. Only other
aol names show up on the distribution list.

Me_again -
Thanks for that info, not good news. But it sounds like an AOL issue, not the code. I will have to borrow some more AOL accounts to test more. Is this a "well known" problem that MJT can research?

I just used Thunderbird to send email to [email protected] with BCC mail to [email protected], [email protected]. The Name1@aol, normal recipient can see no other on list. That is good.

I then used Thunderbird to send email to [email protected] with BCC mail to [email protected], [email protected], [email protected]. The Name1@aol, normal recipient can see no other on list. That is good.

These are using a different smtp server from the original tests. Don't know it that is relevant, but thought it might be helpful
Hope this was helpful..................good luck,
Bob
A humble man and PROUD of it!

Post Reply
Sign up to our newsletter for free automation tips, tricks & discounts