Access violation at address 0049AC0C in module 'msched.exe'

Technical support and scripting issues

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fallison4
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Access violation at address 0049AC0C in module 'msched.exe'

Post by fallison4 » Fri Mar 18, 2005 2:01 pm

I installed the Macro Scheduler on a new HP M350 Server running 2003 Server with 2 GB Ram. I get the above error when I try to access the Scheduler via the System Tray. I have to stop the process via the Task Manager and then start a new instance to access it. My macros seem to work correctly. Has anyone else seen this before?

Thanks in advance.

armsys
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Post by armsys » Fri Mar 18, 2005 2:31 pm

Please delete C:\Program Files\MJT Net Ltd\Macro Scheduler\__debug.dbg to see if the error recurs again.

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support
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Post by support » Fri Mar 18, 2005 2:58 pm

Why !?
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support
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Post by support » Fri Mar 18, 2005 3:00 pm

Do you get the same issue on another machine?

If this is happening when you double click on the system tray icon then I'd suspect a screen driver issue. I've seen similar issues when accessing the software via the systray icon which turned out to be due to incorrect or outdated display drivers.

Please check you have the latest driver updates for your display hardware and then let me know if the problem persists.
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fallison4
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Joined: Fri Mar 18, 2005 1:51 pm

Post by fallison4 » Fri Mar 18, 2005 4:52 pm

I haven't installed this version on any other machine. It's a brand new server. When I double click on it in the system tray, it opens. If I try and right mouse click on it, I get the error. I'm trying to quick launch a macro I'm building. I use the right click menu for testing.

armsys
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Joined: Wed Dec 04, 2002 10:28 am
Location: Hong Kong

Post by armsys » Fri Mar 18, 2005 11:32 pm

Hi Fallison4,

From your incident description, obviously you aren't running while editing a script. Therefore, my previous suggestion is irrelevant.

Perhaps you may try uninstall Macro Scheduler and reinstall it again. Make sure you back up your scripts before uninstalling.

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