unexpected characters

Technical support and scripting issues

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pgriffin
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unexpected characters

Post by pgriffin » Fri Nov 25, 2005 1:43 am

I am trying to work on a customer's PC via NetMeeting and any characters I send from MacroScheduler are incorrect. for example, 7V104SS might look like &v!)4#S . Also the caps lock seems to always be out of sync. My caps lock is off yet all letters appear in upper case and vice versa. When I type directly to the app or to notepad or in the macroscheduler editor, (aside from the caps issue) the letters I type actually are correct. the "scrambling" only happens when data comes from MacroScheduler.

Ever seen this? Very frustrating...

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JRL
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Post by JRL » Fri Nov 25, 2005 4:14 am

Perhaps a "Shift " pressed with no "Release"?

Just a thought.

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support
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Post by support » Fri Nov 25, 2005 8:05 am

Yes, sounds like Shift is pressed. In your example most of the characters that you said were being sent are what would be sent if you had shift down while sending the keys you wanted to (shift-7 = &, shift-V = v, shift-1 = !, shift-0 = )) - on a regular uk/us keyboard anyway.

Earlier in your script you have issued a Press Shift but have forgotten to issue Release Shift subsequently.
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pgriffin
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Post by pgriffin » Fri Nov 25, 2005 4:12 pm

I checked every line of code and my scripts had not pressed Shift. I suppose my customer could have stopped a script between Press SHIFT and Release Shift, but the chances are ver very low of that happening.

I went into the script I was running(testing) and enclosed all variables in % and the problem has not happened today. I am not sure if that corrected the problem or if the problem stopped for some other reason.

even outside of MacroScheduler, the mouse and other controls were acting very strange...

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JRL
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Post by JRL » Sat Nov 26, 2005 2:37 am

If this is a Windows XP computer check the accessability options and make sure that StickyKeys isn't turned on.

Another possibility is that one of the shift keys actually sticks down. I've thrown away several keyboards that with time (and maybe some spilled cola) have developed keys that stick when pressed. One of my users recently had a sticking ALT key. Our ERP software requires pressing TAB to move through the fields. She was having fits because every time she pressed TAB to enter information her email would pop up. (ALT + TAB moves through open applications)

Hope this helps,
Dick

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