News Feed bug

General Macro Scheduler discussion

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cnashsk
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News Feed bug

Post by cnashsk » Mon Jun 26, 2017 1:53 pm

There may be a bug in the latest version on Windows 10 Professional using the Pro version not the Lite. If you click on Help then News Feed there is an error dialogue box (see attachment). This box will also appear automatically after about 15 mins of idle time. The error box will take the focus away from the main Macro Scheduler window until it is cleared. This means that scheduled tasks will not run if the error message appears. The bug is not present on the Lite version or on Windows Servers OS. Please investigate and fix or suggest a workaround.

dtaylor
Junior Coder
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Joined: Mon Aug 08, 2016 2:42 am

Re: News Feed bug

Post by dtaylor » Mon Jun 26, 2017 2:46 pm

Works fine on my machines running Windows 10 Pro with Macro Scheduler Pro v14.3.12.

cnashsk
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Re: News Feed bug

Post by cnashsk » Mon Jun 26, 2017 2:51 pm

dtaylor wrote:Works fine on my machines running Windows 10 Pro with Macro Scheduler Pro v14.3.12.
Thanks for checking. If this was a real bug which affected everyone then I'm sure the forum would be in uproar. It may well be isolated to our PCs (few hundred machines) but it's not the first time this has happened. viewtopic.php?f=2&t=9255

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Marcus Tettmar
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Re: News Feed bug

Post by Marcus Tettmar » Wed Jun 28, 2017 9:15 am

This was a general issue with a previous version. But if you're running 14.3.12 it should not occur. However, perhaps there's some issue with those PCs contacting the server, or the data is coming down corrupted. If so you could simply turn off the news feed.
Marcus Tettmar
http://mjtnet.com/blog/ | http://twitter.com/marcustettmar

Did you know we are now offering affordable monthly subscriptions for Macro Scheduler Standard?

cnashsk
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Joined: Mon Jun 26, 2017 1:44 pm

Re: News Feed bug

Post by cnashsk » Thu Jun 29, 2017 8:51 am

Marcus Tettmar wrote:This was a general issue with a previous version. But if you're running 14.3.12 it should not occur. However, perhaps there's some issue with those PCs contacting the server, or the data is coming down corrupted. If so you could simply turn off the news feed.
Is this possible in the registry as the only other place I can see to do this is in the news feed interface which does not load (I can see it on the lite version).

cnashsk
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Re: News Feed bug

Post by cnashsk » Thu Jun 29, 2017 9:37 am

cnashsk wrote:
Marcus Tettmar wrote:This was a general issue with a previous version. But if you're running 14.3.12 it should not occur. However, perhaps there's some issue with those PCs contacting the server, or the data is coming down corrupted. If so you could simply turn off the news feed.
Is this possible in the registry as the only other place I can see to do this is in the news feed interface which does not load (I can see it on the lite version).
After some wiresharking we have discovered that the RSS feed uses clipmagic.com and whitelisting on our web filter has cured the problem.

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Marcus Tettmar
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Re: News Feed bug

Post by Marcus Tettmar » Thu Jun 29, 2017 10:14 am

Interesting. Not sure why that domain was used. We will address that.
Marcus Tettmar
http://mjtnet.com/blog/ | http://twitter.com/marcustettmar

Did you know we are now offering affordable monthly subscriptions for Macro Scheduler Standard?

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