{"id":248,"date":"2008-05-19T08:29:05","date_gmt":"2008-05-19T08:29:05","guid":{"rendered":"http:\/\/www.mjtnet.com\/blog\/?p=248"},"modified":"2008-05-19T08:29:05","modified_gmt":"2008-05-19T08:29:05","slug":"in-the-news-internal-efficiency-improves-customer-service","status":"publish","type":"post","link":"https:\/\/www.mjtnet.com\/blog\/2008\/05\/19\/in-the-news-internal-efficiency-improves-customer-service\/","title":{"rendered":"In the News: Internal Efficiency Improves Customer Service"},"content":{"rendered":"<p><a href=\"http:\/\/www.banknews.com\/Single-Publication-Story.75.0.html?&#038;no_cache=1&#038;tx_ttnews[tt_news]=8208\" target=\"_new\"><img decoding=\"async\" loading=\"lazy\" src=\"\/\/www.mjtnet.com\/images\/bnp.gif\" width=\"119\" height=\"36\" align=\"left\" border=\"0\" alt=\"Internal Efficiency Improves Customer Service\" hspace=10 vspace=5><\/a><\/p>\n<p>\t\t\t\t<strong>Internal Efficiency Improves Customer Service<\/strong><br \/><i>&quot;Initially the IT division was on a theoretical \u201825th floor\u2019 and everyone was taking the stairs,&quot; says Garry Petzold, the chief IT officer at First State of Altus, Okla. &quot;To better serve our customer base, while also meeting the needs of our bank&#8217;s technology infrastructure, I started researching solutions that would automate business processes and improve workflow. <a href=\"http:\/\/www.banknews.com\/Single-Publication-Story.75.0.html?&#038;no_cache=1&#038;tx_ttnews[tt_news]=8208\" target=\"_new\"> More&#8230; <\/a> <\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Internal Efficiency Improves Customer Service&quot;Initially the IT division was on a theoretical \u201825th floor\u2019 and everyone was taking the stairs,&quot; says Garry Petzold, the chief IT officer at First State of Altus, Okla. &quot;To better serve our customer base, while also meeting the needs of our bank&#8217;s technology infrastructure, I started researching solutions that would [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.mjtnet.com\/blog\/wp-json\/wp\/v2\/posts\/248"}],"collection":[{"href":"https:\/\/www.mjtnet.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mjtnet.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mjtnet.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mjtnet.com\/blog\/wp-json\/wp\/v2\/comments?post=248"}],"version-history":[{"count":0,"href":"https:\/\/www.mjtnet.com\/blog\/wp-json\/wp\/v2\/posts\/248\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.mjtnet.com\/blog\/wp-json\/wp\/v2\/media?parent=248"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mjtnet.com\/blog\/wp-json\/wp\/v2\/categories?post=248"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mjtnet.com\/blog\/wp-json\/wp\/v2\/tags?post=248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}