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Providing quick, first-class support is a priority to us here at MJT Net Ltd.
We want to help you get the best out of our products and
to that end we pride ourselves in our fast, efficient support service.
We have an excellent reputation for quick, helpful responses to all support queries.
All support staff are based in the UK and USA and involved directly in product development. No offshoring. No annoying call centers.
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"The support, documentation and aftercare is second to none and a valuable part of the overall package." Ross Boardman
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For all support queries relating to Macro Scheduler or for help with script development please use the
Support Forums.
Do you have the latest version (10.1.02)?
Before contacting us with a problem check the history to see if it has
already been fixed.
If you would prefer to contact us privately please use our
feedback form. To view the status of, or reply to, an existing ticket click here.
You may find the answer you need at the Scripts & Tips archive,
forums, blog, or FAQs, so please check these out before contacting us.
You can search the entire mjtnet.com site here.
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"I thought that the tech support couldn't get any better than the
pre-sale service, but I was wrong!
Tech support virtually 'adopted' my project (via remote desktop software)
to help me in tutorial fashion with the actual code (not even just conceptual solutions,
which would have been great, but in working out the actual code of my application).
How MJT can provide such terrific support for a $75 package is totally beyond my
understanding, but I certainly appreciate this FREE support!"
Terry Hunter, CEO Hunter-Pacifica
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Macro Scheduler Forums & Announcements
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Click here to access the Macro Scheduler forums for general discussion, technical help and announcements.
VIP Code: Guests can read all forum posts without registration. To write posts you need to register a forum account using
the following VIP code in the registration form: 8391
You can also retrieve forum articles and announcements via RSS with:
http://www.mjtnet.com/usergroup/rss.php
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If you're using VBScript in your macros be sure to check out our
VBScript Resource Page, which brings some useful links and resources together
to help you get the most out of using VBScript in your Macro Scheduler scripts.
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Remote Desktop Support
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If you need to show us your screen to describe a particular scripting scenario or need help writing a
script to automate your software you can now invite us to view (and/or control) your screen.
We can even show you our screen to demonstrate something.
We are using the services of BeamYourScreen.com to simplify remote desktop sharing.
You don't need to configure or download anything and there are no firewall or security implications.
All you need is a web browser.
To arrange a remote support session please call or email us for a Session ID.
If you have received a Session ID from us already, enter it here to begin:
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Windows Vista and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
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